Organizations now require multi-tasking solutions that offer effective economies of scale and that can perform a broad range of functions, which traditionally would have required multiple applications to have been used. Emphasis is now placed not just on providing more efficient technical support but also in simplifying management tasks and in offering secure remote and mobile working possibilities. NetSupport Manager combines powerful PC remote control, advanced network and desktop management functionality, with Real time personnel performance monitoring systems leading to one of the fastest levels of ROI available on the market today, specifically in improving user productivity, customer satisfaction and organizational flexibility.
NetSupport Manager is the latest evolution in Remote PC support and desktop management. Monitor multiple systems in a single action; deliver hands on remote support or interactive training. Gather real-time inventory and system data. NetSupport Manager provides the ability to support Windows, Mac, Linux, Solaris and mobile devices all from a single console designed to operate over your network, via mobile communications or the internet securely without the need for firewall configuration; NetSupport Manager provides a single solution for remote support. Adding to traditional Remote Control capabilities, NetSupport Manager also provides a range of supporting tools to aid in support including:
A number of manufacturers are shipping servers, laptops and desktops that support Intel® vPro™ technology. NetSupport Manager 11 can now be configured to browse for this capability (even where a NetSupport Client isn’t installed), listing the machines as a separate group in the Tree View and enabling a range of remote functions to be performed where previously a physical visit to the machine would have been required.
These include the ability to power-on, power-off and restart the remote machine when performing out-of-hours maintenance. View and reconfigure BIOS information and, if necessary, boot from a remote operating system image.
When plugged into AC power, the above can be performed on a notebook system wirelessly.
New Released features
Brochures and Resources
DOS, Win 95/8, Win NT,Win ME, Win 2000,Win 2003, Win XP and Vista.
The NetSupport Manager Linux client supports at the time of release, SuSE, Red Hat 9 / Enterprise and Fedora distributions.
NetSupport Manager client compatible with MAC OSX and carries Mac Universal certification.
The Solaris OS release is available for SUN SPARC systems.
Pocket PC 2003 or Windows Mobile 2003 and above
Strong ARM processors
ActiveSync / WiFi wireless LAN capabilities
Device RAM: 32Mb (64Mb Recommended)
Storage: Minimum 2Mb,full Install 10Mb required
Strong ARM processors, X86 Compatible
Operating System: WindowsCE 4.2 or above
Device RAM: 32Mb(64Mb Recommended)
Storage: 5Mb free space required