NetSupport School

Always Monitoring, Always Protecting, Always Teaching


NetSupport School is a class leading training software solution, providing Teachers with the ability to instruct, monitor and interact with their Students either individually, as a pre-defined group or to the overall class. Netsupport School suits all education stages from the very primary stages and up to the university level and post graduation education. Combining advanced classroom PC  and students' performance  monitoring, real-time Presentation and Annotation tools, with an innovative customized Testing suite, Internet and Application control, automated Lesson Plans, Printer Management, Instant Messenger control, Content Monitoring and Desktop Security, this latest version of NetSupport School rises to the challenge and requirements of today's modern classroom. With educational budgets under increasing pressure, NetSupport School enables schools, colleges and training institutions to maximize the return from the IT infrastructure already in place.

With educational budgets under increasing pressure, NetSupport School enables schools, colleges and training institutions to maximize the return from the IT infrastructure already in place. Net Support School is the key to the best possible standard of instruction, without the fear that the technology is open to abuse.

Net Support School is the key to the best possible standard of instruction, without the fear that the technology is open to abuse.

The NetSupport School is the First Class room Management and Training Solution that integrates a Technician module, Audio Lab system, and an instructing and teaching solution and manages your up to 5000 pc network.

 
  • Audio / Language Lab
  • whats new
  • Monitor
  • Manage
  • Control
  • Instruct and Interact
  • Save Class Sessions in diff. formats
  • Testing
  • Surveys
  • Share
  • Tech Console
  • Security

Audio / Language Lab

Save your language lab cost and save investment in one solution ..
NetSupport School; 1 solution for Class Room Management, Technical Support, Audio and Language lab.


Audio Monitoring:

know instantly what the student is listening to through their headphones or what’s being said into their microphone.

One click on the Audio icon and the teacher is presented with a view of the entire class. The individual student thumbnails make it easy to identify which machines have audio activity, visual indicators showing whether the microphone and/or headset are in use.

Language Lab on board:
As well as listening to microphone output and background sounds, teacher’s can conduct a 2-way chat with individual students without disrupting the rest of the class and key learning points and topic detail can be recorded for later playback to the individual student or broadcast to the rest of the class.

Whats new

 


Real-time Audio Monitoring ( New )

Monitor the entire class in a single view and with the use of the displayed visual indicators see instantly which PCs have live audio activity. Listen to a student’s microphone feed and correct pronunciation, conduct a 2-way chat with a specific student avoiding disruption for the rest of the class.

Manage Student Resources ( New )
The Student Toolbar now provides a quick and convenient way for students to access the resources required for a given lesson. In situations where the school’s computer desktops are ‘locked down’, thus preventing student’s from creating desktop shortcuts to work files, websites etc, teachers will often need to spend precious time explaining to the class where to access the resources from. Teachers can now by-pass this cumbersome approach by quickly adding the required shortcuts to the Student Toolbar.

Connect To Students In Room
( New )
NetSupport School 10.5 introduces an additional connectivity option ideal for helping teacher’s quickly connect to the machines in a given room. An intuitive startup wizard enables you to assign PCs to a particular room and quickly deploy the student software to those machines. At the start of a lesson the teacher simply indicates which of the pre-defined rooms they want to connect to. ‘Roaming’ Students also have the option of connecting to a designated room.

Browse and Connect Performance ( Enhanced )
A new configuration option, ‘Accelerate Browse’, dramatically improves browse and connect performance. If while browsing for Students some of the machines in the ‘known list’ are switched off, rather than pause while trying to connect, the Tutor will instantly skip the unavailable machines and move on to those that are available. A visual indicator will highlight those machines that could not be connected to.

Student Thumbnails
( Enhanced )
Student Thumbnails can now be sized using a flexible slide-bar enabling you to make better use of the space available on the Tutor screen. Thumbnails can also be viewed ‘full-screen’ by pressing F11.
Terminal Server Support (Enhanced)
Installing and configuring NetSupport School for a Terminal Server environment is now a more simplified and seamless process.

Monitor

Monitor the whole class screens, in real time thumbnail mood view, despite the physical location differences
I can monitor my students in the class, library, and laboratory at the same time.
Real-time keyboard monitoring irrespective of the application or website in use provided with target words for easier monitoring and tracking.
Target words’ monitoring is designed to be used in conjunction with application control, this component provides Teachers with a real-time insight into Student activity and topic understanding. During a lesson, while all Students are working using any approved application, the Teacher can monitor the entire class and see quickly and easily their typed content and activity levels.
View a summary for a Student by using a "mouse over" of the Student icon.
Instant messenger monitoring presenting the Teacher with a real time view of chat activity and content.
Full log history by Student and application during a session.
Wireless Support designed including mobile class lists.
NetSupport School is fully optimized for use with Wireless networks, Laptops and Tablet PCs.
Student Locator, this connectivity server allows wireless student laptops to be located across any LAN or WAN. Using this new, standard component, Students' wireless laptops can be located and connected to from any Class list no matter what their current IP address information or subnet is.
Monitor all applications/ websites in use in the class, including those in the background, open and close applications remotely, record a full history of use for the lesson for every student.

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Manage

  • Lesson Planning
     Pre-schedule activities and resources for the class, track lesson progress in real-time and share plans with other teachers.
  • Prepare Your Class
    • NetSupport School (NSS) allows for a powerful classroom management, far replacing traditional tools in the field; various tools allow you to know what exactly your students are doing.
    • Portable Tutor - No need to pre-install - carry the software on your memory stick and use when needed.
    • Use individual Teacher profiles to deliver the features needed by each teacher.
    • Remote power options are all done centrally from your PC to the whole class, with the ability to perform power on (off), standby, log off (in), shut down, and restart.
    • When students are all logged off, you can get them back on line by sending them a remote login.
    • Customized icons for individual or groups of Students.
    • Generate and store Student attendance records and prompt for custom information unique to your school.
    • Publish a class and allow Students to join; Students can join a certain class on demand, or can join accepting the tutor attendance request.
    • Create custom classroom layouts to suit the physical class order.
    • NetSupport School now features a Student Information bar, neatly located at the top of each Student Screen. This can be set to be always visible, hidden or to auto-hide. It provides feedback to the Student on the current lesson, time remaining, current websites and applications that are available, the status of messenger and keyboard monitoring, lesson objectives and quick access to request help. The information bar is fully configurable by the Teacher.
    • When the Teacher application is minimized a convenient toolbar is provided for quick access to key features within NetSupport School. This toolbar is optimized for use with Interactive Whiteboards.
  • Grab Their Attention
    • When full student attention is required, you can turn their PC screen to blank one.
    • To guarantee 100% attention, you may disable usage of keyboard and mouse from students’ PCs. You may also monitor keyboard usage, to know exactly what your students are doing.

Control

Control and Demand

  • Perform powerful 1:1 PC Remote Control on any selected student computer.
  • One Click "Request Assistance" option for Teacher needing Tech Support.
  • Teachers and technicians can prevent students from accessing USB devices, CD/DVD, or an external hard disk.
    • Prevent student pc to read an inserted data from USB device, CD/DVD.
    • Prevent data being copied to (or from) USB or CD/DVD devices. Flexible control allowing prevention of file copy but still allowing documents to be read.
  • Disable instant messaging applications from running, or, if allowed, track and monitor their usage.
    • Monitor messenger chats, prevent sign-in to leading messengers including MSN, AOL and Yahoo or simply prevent use.
  • Use approved and restricted lists to control application availability.
    • Prevent students from launching chatting messengers, games, MS paint… etc.
  • Offers the same level of control as Application Metering. Also provides granular website blocking, allowing access to certain pages at a selected URL but not access to the rest of the site. Works across browsers and also includes FTP blocking.
    • Prevent students from opening facebook.com, yahoo.com … etc.
  • Printer management, being one of the most tiresome tasks at educational centers, now strongly facilitated with NSS, as you can:
    • Limit printing tasks
    • Students print only after teacher’s permission (Access limitations)
    • Better printer management, preventing addition, deletion for duplications, or modification of printers.
    • Know who is printing, where, and how many pages.
  • Limit access to, and usage of, removable storage devices.
  • Disable creation of new network connections.
  • After rebooting, your system will get automatically reconnected to students’ PCs and Automatically re-apply a classroom session and restrictions on a student’s computer.

Instruct and Interact

  • Lesson Planning
    Pre-schedule activities and resources for the class, track lesson progress in real-time and share plans with other teachers.
  • Communicate
    • Full Audio and text chat support with the ability to broadcast voice announcements to all students.
    • Chat with any student, or a group of students, telling them a certain thing (emoticons now enabled).  
  • Show and Clarify
    • NSS provides the teacher and students with full screen interactive white board where the teacher can use drawing tools, diagrams, annotation, charts, and images for more clarification and then pass the control over the white board to selected student for class collaboration activities.
    • Show the Teacher’s Screen to all members of the class, or show a selected desktop (if the teacher uses multiple monitors) or even shows just a selected application. Unique to NetSupport School you can also leave a full recording of the presentation on each student desktop so they can review the presentation later.
      • Allows a Teacher to select a Student's computer and broadcast their screen to the rest of the class. Perfect for highlighting achievements or sharing Student feedback.
      • Show a Recording of a previous remote control session to the class or broadcast a multimedia file (including sound).
    • Show (selected) students a video tutorial. Those absent from the current tutorial may view it later on, as you can leave it on their PCs ready for re-play.
    • Now you can allow students to launch an application, visit a certain web page, with you simultaneously. Students will follow you wherever you navigate online.
    • Rather than simply showing your students a website, why not browse the site on your PC in the knowledge that the same site is being browsed on each student computer. As you scroll down a page, so do they. At any point the Teacher can provide access to the students so they can reference the pages presented themselves, safe in the knowledge they cannot go anywhere else.
    • Internet Safe Search - Override search engine preferences automatically and force content restrictions on delivered results.
    • During a presentation in class when a Teacher accesses a Student's web browser, NetSupport School will prevent them mistakenly typing or visiting any non-defined websites and avoid any embarrassing sites being displayed.
    • Key Show—keyboard shortcut commands by a teacher can be displayed at students screens for indirect computer language knowledge transfer. (e.g. when a teacher type CTRL+P to print a paper, students will see this command at their screen)
  • Assign and Reward
    • Select a student to act as a group leader for the rest of students, with certain rights and privileges assigned to the new leader.
    • NSS provides excellent tools for teachers to virtually reward their students to encourage effort or behavior.

Save Class Sessions in Different Formats

  • Student Journals; During a typical class, all appropriate items relating to the subject can be captured and automatically included in a PDF file for post-lesson review by each Student; this feature includes a full record of Lesson details and Objectives, Teacher and Student notes, Screenshots, Survey results, URLs used during the lesson and individual Test results. These journals can then be uploaded to the "Online resources area" as reference for absent students.
  • Record a movie of a teacher/ student activity on the pc, and the ability to save this file on the students/ teacher pc.

Student-journals

Testing

  • NSS includes standalone test designer module giving the ability to the teacher to choose among different 8 questions’ styles with no need to launch the NSS to open the designer.
    • For example, MCQ; Maps; matching; drag and drop answer… etc.
  • NSS facilitates testing procedures, so much so that you may assign tests, collect papers, and mark them in the same session.
  • The teacher can track the students progress and performance in answering a test, with the ability to monitor which questions gone wrong, which gone right, also by which question the student has started answering the test, and at which question he has stopped; all these real live view while the student is already answering.
  • NSS auto-grade each student test after being automatically marked.
    • For example, student with 75% + is grade ‘’A’’.
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Surveys

Teachers may publish surveys to all students, and get instant, real-time results.

  • Find out if your Students have understood the content covered during the lesson
    • Create a survey using pre-supplied or custom responses.
    • See instantly all responses and a summary for the class.
    • Create groups dynamically based on Student responses.
    • Publish survey results to all Students.
Surveys_Image

Share

  • Teachers are able to transfer files to multiple PCs with a single click.
  • Teacher can distribute an assignment paper to all, selected students and choose the file location at the student pc.
  • Ability to hand out and collect files quickly and automatically, with each file carrying relevant student’s information.
  • Online testing resources and share content with other educators.
Visit the online content and resource centre, where Teachers can browse for questions by topic or category, upload questions and exams they have already produced and are willing to share, or download resources others have already provided. The Resource centre provides a simple, yet flexible location where educators around the globe can share curriculum content, all without any additional cost.

Tech Console

hiii Tech Console is the hidden place realizing all your dreams. This Console is what makes School the perfect tool for administrators

  • A single click of the toolbar button within the Tutor console will immediately connect the teacher to an available technician who can then provide assistance remotely from anywhere on campus
  • All network PCs lie under your control, where you can view, and centrally manage them.
  • Perform powerful 1:1 PC Remote Control on any selected computer.
  • Group certain students’ PCs.
  • Respond to technical requests.
  • Check which class, Teacher is active at the moment.
  • Deal more effectively with teachers’ and students’ problems over the network.
  • The Tech Console also provides the ability to review the NetSupport security on each Student PC.
  • Provides a Security check mode to identify systems without all security options in force.
  • Conduct Chat with one or multiple Students or Teachers.
  • Broadcast messages to groups or all network users in seconds.
  • Transfer files and folders to selected or all computers.
  • Generate a full Hardware Inventory summary for a selected PC.                          View an example report.
  • Generate a full Software Inventory for each PC including Hotfixes.                      View an example report.
  • View and Control Services, Processes and Applications running on each PC.

Security

  • Apply unique ‘’security keys’’ to prevent using incompatible licenses of the software.
  • Connecting to systems carrying the same software license.
  • Better control over removable storage devices, preventing copying/moving of harmful files.
  • Use Active Directory profiles to limit which users are able to run the NetSupport Tutor or Tech software.
  • Use Active Directory profiles to force approved configurations for both Tutor and Client software installations; Review security settings for each PC with the Tech Console.
  • The Tech Console also provides a Security check mode to identify systems without all security options in force.
  • Control the access to (and use of) portable media devices within the classroom.
  • Reduce Odds:
    • During a presentation in class when a Teacher accesses a Student's web browser, NetSupport School will prevent them mistakenly typing or visiting any non-defined websites and avoid any embarrassing sites being displayed.
    • Internet Safe Search - Override search engine preferences automatically and force content restrictions on delivered results.
    • After rebooting, your system will get automatically reconnected to students’ PCs and Automatically re-apply a classroom session and restrictions on a student’s computer.

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System Requirements:

65Mb free disk space
NetSupport School runs on :
Win 2000, 2003, 2008 , XP and Vista.
IPX/SPX, NetBEUI and TCP/IP.

Components Supplied:

The 'Tutor console' is the PC used by the Teacher or School Supervisor that views/takes over a PC.
The 'Tech Console' is the PC used by the Technicians or Network Managers to provide Remote Management.
The 'Student' is the PC that is viewed or taken over.
Synchronized Multimedia Player for WAV, MOV, AVI, MPG, etc. files